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Frequently Asked Questions

How do I access my O&M Documents?

Simply click on the area of the O&Ms you would like to access. From there you will find the relevant sections of the document. To open the PDF you would like to click on the name and it will open in a new tab.

 

Is there a way to search files?

Yes! Click here to head over to the complete file storage. From there you can use the search bar to quickly filter through the documents.

 

How do you know I have checked my warranty?

Scanning of the QR code is linked to our analytics, we can see when you accessed the webpage and will also have a copy of the evidence you submitted. QR codes are placed around your building next to the relevant product / piece of machinery.

 

I need you to update something, how do I do this?

Head over to the Contact section of the website. Here you can email or call us regarding what you need updating.

 

How regularly do you update this website?

We regularly monitor the O&Ms and update the documentation, as necessary.

 

Will I get notified by the calendar for my warranties?

We have linked the calendar to your work email address. You will be notified of the event through your email. It is your responsibility to keep up to date with the calendar on the website.

The BIM Model Viewer wont load

This can be due to the network connectivity you have or the device you are viewing this on. For best results, use a laptop / desktop computer with a good internet connection.

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